Refund and Cancellation Policy

1. Digital Products and Services

Crypto Analysis Lab provides digital educational content, specifically comprehensive crypto trading courses. Due to the immediate access and downloadable nature of these digital materials, all sales are considered final.

2. No Refund Policy

Once a purchase is completed and access to the course content is granted, we do not offer refunds, exchanges, or cancellations. By completing your purchase, you acknowledge and agree that you are receiving immediate access to digital proprietary information, and therefore, waive your right to a refund.

3. Exceptions

Refunds will only be considered under the following rare circumstances:

• Duplicate billing (you were charged twice for the same transaction).
• Technical failure on our platform that permanently prevents you from accessing the purchased course, and which our support team is unable to resolve within 7 business days.

4. Contact for Billing Issues

If you believe there has been a billing error or you are experiencing persistent technical issues, please contact us immediately at support@cryptoanalysislab.com. Do not initiate a chargeback with your bank before contacting our support team, as we are committed to resolving any legitimate technical or billing issues promptly.